FRONT OFFICE LAB

The front office lab, which is considered the first point of contact with guests, will include a reception desk, EPABX, well decorated lobby, bell desk, lobby manager desk and a lounge area. In this lab, the students are trained for receiving information, billing, guest registration and guest relation. In addition, emphasis is on manners, courtesy, communication skills, social skills, and handling of different type of situations. Additionally, Swosti Premium Hotel is located at a walking distance, will be benefitting students to acquire first hand quality professional experience.